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Privacy Policy

This Privacy Policy explains how Chumba Casino, operating via chumba-au.com, collects, uses, discloses and protects personal information of individuals who visit our website or otherwise interact with us. It applies to website visitors, prospective players and other users located in Australia and elsewhere, even though real-money and sweepstakes play is not offered to persons located in Australia. By accessing or using chumba-au.com, you acknowledge that you have read and understood this Privacy Policy. This Privacy Policy is effective as of 1 January 2026 and supersedes any earlier version published on this website.

Who We Are

Observe: Users must know who is responsible for data processing, how to contact us, and where our group is based.

Expand: We operate in a corporate group structure, with an Australian-owned parent, a Malta-licensed operator entity and a dedicated contact point for privacy matters. We must clearly distinguish between the informational role of chumba-au.com for Australian visitors and the operational role of the VGW group globally.

Reflect: The following information sets out our identity and main contact channels.

Operator and Group Structure

  • Brand: Chumba Casino, presented in Australia through the informational site chumba-au.com for Chumba Casino.
  • Parent company: VGW Holdings Limited (an Australian-owned private company; financial reports lodged with ASIC).
  • Operating company for Chumba Casino: VGW Games Limited, part of the VGW Holdings group.
  • Headquarters address (VGW Games Limited within VGW Holdings group): 5-7 Havelock Street, West Perth, WA 6005, Australia.
  • Gaming licence (non-AU): B2C - Gaming Service Licence no. MGA/B2C/188/2010, issued by the Malta Gaming Authority (MGA); confirmed valid as of January 2025 and assumed active through 2026 unless revoked.

Role of chumba-au.com

  • Informational site for Australian geo: https://chumba-au.com provides information about Chumba Casino for Australian-based visitors. It does not itself offer gambling services to persons located in Australia.
  • Excluded Territory notice: Under the official Chumba Casino Terms & Conditions (Section 4.1 - Excluded Territories), Australia is an Excluded Territory. Australian residents and persons located in Australia are not permitted to participate in the sweepstakes (Sweeps Coins) mode or any real-money equivalent.

Contact for Privacy Matters

  • Data Protection Officer / Privacy Contact: Data Protection Officer, VGW Games Limited.
  • Postal contact for privacy correspondence: Data Protection Officer, VGW Games Limited, 5-7 Havelock Street, West Perth, WA 6005, Australia.
  • Email: A dedicated privacy email address is not specified in the data provided. Until a specific address is published on this site, please use the contact channels indicated on the official Terms and Conditions page at https://chumbacasino.com/terms-and-conditions and clearly mark your message "Privacy / Data Protection - Chumba Casino".
  • Telephone: A dedicated phone number for privacy enquiries is not specified in the data provided. Users should rely on written channels (email or postal mail) for formal privacy requests.

Regional compliance note: The VGW group complies with applicable Australian privacy law (including the Privacy Act 1988 (Cth) and the Australian Privacy Principles) for Australian operations, with EU-style safeguards (e.g. transparency, security, access rights) applied globally as a matter of policy. This Policy does not constitute legal advice and does not itself create a contractual relationship.

What Personal Data We Collect

Observe: Operating a gambling-related informational site and associated services requires processing a mix of identification, technical, behavioural and financial-related data, even though Australian-based users cannot play.

Expand: We minimise collection where possible, but certain data are necessary for security, compliance, analytics and communications. We also use cookies and similar technologies for functionality and measurement.

Reflect: Below we describe the categories of information we may collect via chumba-au.com and, where applicable, in connection with Chumba Casino accounts accessed from non-excluded territories.

Personal Identification Data

  • Full name, date of birth and country of residence.
  • Contact details such as email address, phone number and postal address.
  • Account identifiers (username, player ID) if you hold a Chumba Casino account outside Australia and interact with us in that capacity.
  • Identity verification data for KYC/AML purposes (e.g. scans or data from identity documents, proof of address, nationality details), where legally required and only in permitted jurisdictions.

Technical and Usage Data

  • IP address, approximate geolocation (at the level required to determine whether you are in an Excluded Territory such as Australia), device identifiers, browser type and settings, operating system and platform.
  • Log data such as pages viewed, referring/exit URLs, timestamps, session duration, error logs and clickstream data.
  • Information generated by cookies and similar technologies (see the "Cookies & Tracking Technologies" section).

Payment and Transaction-Related Data

  • In payment-capable jurisdictions (not Australia), details of deposits, withdrawals, prize redemptions and transaction history associated with your Chumba Casino account.
  • Limited payment instrument details, such as masked card numbers or digital wallet identifiers, as provided by our payment partners. We do not store full card details on chumba-au.com.
  • Billing information and records necessary for accounting, anti-fraud and regulatory reporting.

Behavioural and Profile Data

  • Game preferences, session frequency and duration, indicative betting or play patterns (where legally permitted and applicable outside Australia).
  • Interaction data with marketing communications (e.g. email opens, link clicks, subscription/unsubscription history).
  • Responses to surveys, promotions or customer experience initiatives.

Communication Data

  • Records of communications with us, including emails, web forms and customer support chats, including any information you choose to provide.
  • Complaint and dispute records, including supporting documentation and internal analysis.

Cookies and Similar Technologies

  • Session cookies that enable basic website operation and security.
  • Persistent cookies for remembering your preferences and analysing website usage over time.
  • Third-party cookies and tracking technologies (e.g. analytics, advertising networks) where allowed under applicable law and, where required, subject to your consent.

Where we collect personal information that is not strictly required for providing our services or for legal compliance, we aim to do so on the basis of your informed consent and in line with data minimisation principles.

Legal Basis for Processing

Observe: We must have a lawful ground each time we process personal data, and we must articulate this clearly for different processing activities.

Expand: Although Australian law (Privacy Act 1988) does not use the same "legal basis" terminology as the GDPR, we align our practices with recognised international standards, including those from the EU and, where relevant, other jurisdictions mentioned in our group operations.

Reflect: Our key legal grounds are consent, contract, legitimate interests and legal obligations.

Consent

  • We rely on your consent where we:
    • Send direct marketing communications (email, SMS, push notifications) that are not strictly necessary for service communications.
    • Use non-essential cookies and similar tracking technologies for analytics and advertising.
    • Process optional information you voluntarily provide beyond what is required (e.g. survey responses, additional profile details).
  • You may withdraw your consent at any time (see "Your Rights"). Withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.

Contractual Necessity

  • Where Chumba Casino services are lawfully offered (not in Australia), we process personal data to:
    • Set up, operate and manage your Chumba Casino account.
    • Provide access to games, promotions and account features.
    • Process deposits, prize redemptions and other transactions.
    • Communicate with you about your account and service-related matters.
  • Without this processing, we would be unable to provide the requested services.

Legitimate Interests

  • We process personal data to pursue our legitimate interests, balanced against your rights and expectations, including:
    • Preventing, detecting and investigating fraud, abuse, money laundering, bonus misuse and other harmful or illegal activities.
    • Protecting the integrity and security of our systems, including geo-blocking access from Excluded Territories such as Australia.
    • Analysing and improving our website, services and user experience.
    • Establishing, exercising or defending legal claims and managing disputes.
  • Where required, we perform a balancing test to ensure that our interests do not override your fundamental rights and freedoms.

Compliance with Legal Obligations

  • We process personal data to meet obligations under:
    • Anti-money laundering (AML), counter-terrorism financing and know-your-customer (KYC) laws in applicable jurisdictions.
    • Gambling regulation and licence conditions (e.g. Malta Gaming Authority requirements) outside Australia.
    • Record-keeping, accounting and tax laws.
    • Consumer protection, privacy and data security laws, including the Australian Privacy Act 1988 and comparable regimes elsewhere to the extent they apply to us.
  • We may also process data when compelled by valid law enforcement requests, court orders or regulatory investigations.

Purpose of Processing

Observe: Users should understand why their data is collected and how it is used.

Expand: Our purposes include service provision (where legal), improvement, marketing, analytics, security and compliance, taking into account that services are not available to persons located in Australia but the informational site still processes data.

Reflect: The purposes below apply to both chumba-au.com and, where relevant, global Chumba Casino operations.

Providing and Managing Services

  • Operating and maintaining chumba-au.com, including tailoring content to your device and preferences.
  • In permitted jurisdictions, creating, administering and managing Chumba Casino player accounts.
  • Providing games, promotions, prize redemptions and related customer support.
  • Managing user communications, including service announcements and policy updates.

Improving and Developing Our Services

  • Monitoring website performance, stability and user flows to fix errors and improve usability.
  • Conducting analytics and research to understand how users engage with our website and services.
  • Testing new features, interfaces, offers or content formats in a controlled manner.

Marketing and Promotions

  • Sending you promotional emails or messages about Chumba Casino products, features, bonuses and events (only where such marketing is lawful and, where required, based on your consent).
  • Customising marketing content to match your preferences and interaction history.
  • Measuring the effectiveness of our marketing campaigns.

Security, Fraud Prevention and Compliance

  • Verifying identity and jurisdiction (including identifying access from Excluded Territories such as Australia) to comply with our Terms and Conditions.
  • Detecting and preventing fraud, abuse, collusion, money laundering, bonus misuse and other prohibited conduct.
  • Ensuring network and information security, including monitoring for suspicious activity and protecting our systems from attacks.
  • Complying with legal and regulatory obligations, audits and inspections by relevant authorities.

Business Operations

  • Maintaining internal records, accounts and reports for corporate governance and financial management, including at group level (VGW Holdings Limited and its subsidiaries).
  • Managing mergers, acquisitions, restructuring or other corporate transactions that may involve the transfer of personal data subject to appropriate safeguards.
  • Handling complaints, disputes and legal proceedings.

Disclosure & Sharing

Observe: Personal data is sometimes shared with third parties; we must specify with whom, for what reasons and under what safeguards.

Expand: Our sharing practices cover service providers, payment processors, group companies, regulators, advertising networks and prospective purchasers.

Reflect: We do not sell personal information as a standalone product; any sharing is purpose-limited and subject to appropriate protections.

Group Companies

  • We may share personal data with other entities in the VGW Holdings Limited group as reasonably necessary for:
    • Group-wide risk management, compliance and reporting.
    • Provision of shared services (IT, security, accounting, legal).
    • Customer support and player account management in permitted jurisdictions.

Payment Partners and Financial Institutions

  • In jurisdictions where payments and prize redemptions are allowed (not Australia for gameplay), we share limited personal data with:
    • Banks, card schemes and payment processors.
    • Digital wallet and voucher providers.
    • Anti-fraud and credit reference agencies, where lawful.
  • These partners use your data to process transactions, perform security checks and meet their own legal obligations.

Service Providers and Vendors

  • We engage carefully selected third parties to provide services such as:
    • Website hosting, CDN and technical support.
    • Cloud infrastructure and data storage.
    • Customer support platforms and communication tools.
    • Analytics, error monitoring and performance tracking.
    • Marketing, advertising and customer relationship management tools.
  • These service providers act under contractual obligations to use personal data only on our instructions and to apply appropriate security measures.

Regulators, Law Enforcement and Legal Advisors

  • We may disclose personal data where required or permitted by law to:
    • Gambling regulators (such as the Malta Gaming Authority) in connection with licence compliance.
    • Australian and other national regulators, including the Australian Communications and Media Authority (ACMA), where they lawfully request information.
    • Law enforcement agencies, courts and government bodies pursuant to valid legal process.
    • Our professional advisers (e.g. lawyers, auditors) under confidentiality obligations.

Affiliates and Advertising Networks

  • Where permitted by law and, where required, subject to your consent, we may work with:
    • Affiliate partners who refer users to our services and require limited data (e.g. tracking IDs, aggregated statistics) to confirm referrals and calculate commissions.
    • Advertising networks and social media platforms for interest-based advertising, measurement and attribution.
  • We seek to share personal data in a pseudonymised or aggregated form wherever reasonably possible.

Business Transfers

  • In connection with any actual or contemplated merger, acquisition, sale of assets, restructuring or insolvency event, we may transfer personal data to third parties involved in the transaction, subject to confidentiality and data protection safeguards.

Other Disclosures

  • We may disclose personal data where you have expressly consented to or requested the disclosure.
  • We may share aggregated or anonymised information that does not identify individuals, for example in industry reports or public communications.

International Transfers

Observe: Our operations and infrastructure are global, which may involve cross-border transfers of personal data.

Expand: These transfers must occur under lawful mechanisms and with adequate safeguards, particularly when data moves out of Australia, Malta, the EEA or other regions with strong data protection laws.

Reflect: We implement contractual and organisational measures consistent with leading international standards.

Locations of Processing

  • Your personal data may be processed and stored in:
    • Australia (e.g. West Perth headquarters and associated infrastructure).
    • Malta (where VGW Games Limited holds its MGA licence and related operations are performed).
    • Other countries where our group entities, cloud service providers and technical vendors operate data centres, which may include the European Economic Area (EEA), the United States and other regions.

Safeguards for Cross-Border Transfers

  • When transferring personal data across borders, we apply one or more of the following safeguards, as appropriate:
    • Contractual protections such as standard or model data protection clauses approved by relevant authorities.
    • Robust data processing agreements with service providers requiring adequate security and confidentiality.
    • Technical measures including strong encryption in transit and at rest, access controls and pseudonymisation where appropriate.
    • Internal policies and training to ensure that personal data receives a consistent level of protection across our group.
  • Where local laws require additional conditions or approvals for cross-border data transfers, we will comply with those requirements or otherwise refrain from transferring the data.

Regional Compliance Note

Although chumba-au.com is designed for Australian visitors and Chumba Casino is not offered to persons located in Australia, personal data may still be transferred internationally for hosting, analytics, security and group-level operations. By using this site, you acknowledge that your information may be processed in countries that may have different data protection rules than your country, but we will always take steps to ensure an adequate level of protection consistent with this Policy.

Data Retention

Observe: We should retain personal data only for as long as necessary for the purposes for which it was collected or to meet legal obligations.

Expand: Retention periods vary depending on data type, applicable law (e.g. gambling, AML, tax) and the existence of ongoing disputes.

Reflect: The following retention practices apply, subject to longer periods where required by law.

General Principles

  • We keep personal data only for as long as reasonably necessary to:
    • Provide our services and operate our website.
    • Comply with legal, regulatory and licensing obligations.
    • Resolve disputes and enforce our rights.
  • When data is no longer needed, we will either securely delete it or irreversibly anonymise it.

Indicative Retention Periods

  • Account and identification data: Normally retained for up to 5 years after account closure or final interaction, in line with common regulatory guidance for gambling and AML record-keeping, unless a longer period is required by applicable law.
  • Payment and transaction records: Typically retained for 5 - 7 years from the date of the relevant transaction, to comply with financial and tax record requirements.
  • Technical logs and security-related data: Retained for a period necessary to ensure security and investigate incidents, typically between 6 months and 3 years, depending on the sensitivity and relevance.
  • Marketing and communication preferences: Retained until you withdraw consent or object to processing, after which we may keep a limited record of your preference (e.g. "do not contact") to ensure compliance with your request.
  • Complaints and dispute records: Retained for the duration of the dispute and for an additional period (usually up to 7 years) to establish, exercise or defend legal claims.

Deletion and Anonymisation

  • When retention periods expire, or when data is no longer needed for the purposes for which it was collected, we will:
    • Securely erase personal data from our systems; or
    • Anonymise it so that it can no longer be linked to you.
  • In some cases we may be unable to fully delete data due to backup systems or legal obligations. In those cases, we will ensure the data is isolated, put beyond normal use and retained only as long as strictly necessary.

Your Rights

Observe: Users need clear information on how they can exercise control over their personal data.

Expand: While Australian law, EU law (GDPR) and other regimes (e.g. Mexican privacy law) differ, we aim to align with a high standard of rights protection, including access, correction, deletion, restriction, objection, portability and consent management.

Reflect: The rights set out below apply to the extent permitted by the law applicable to your circumstances. We will handle all requests in a consistent, transparent manner.

Right of Access

  • You may request confirmation of whether we process your personal data and, if so, receive a copy of your data together with certain information about how we process it.

Right to Correction (Rectification)

  • You may request that we correct inaccurate personal data and complete incomplete data, taking into account the purposes of processing.

Right to Deletion (Erasure)

  • You may request that we delete your personal data in circumstances such as:
    • the data is no longer necessary for the purposes for which it was collected; or
    • you have withdrawn consent where consent was the only legal basis; or
    • you have validly objected to processing; or
    • the data has been unlawfully processed.
  • We may retain certain data where required by law (e.g. AML, gambling regulation, tax) or where necessary for legal claims.

Right to Restriction of Processing

  • You may request that we limit processing of your data (e.g. temporarily store it but not otherwise use it) where:
    • you contest its accuracy;
    • processing is unlawful but you oppose deletion;
    • we no longer need the data but you require it for legal claims; or
    • you have objected to processing and we are verifying our legitimate grounds.

Right to Object

  • You may object at any time to:
    • processing based on our legitimate interests, on grounds relating to your particular situation; and
    • processing for direct marketing, in which case we will stop marketing to you.

Right to Data Portability

  • Where technically feasible and applicable by law, you may request that we provide certain personal data you have provided to us in a structured, commonly used and machine-readable format, or that we transmit it directly to another controller.

Right to Withdraw Consent

  • Where processing is based on your consent, you may withdraw that consent at any time.
  • Withdrawal will apply prospectively and will not affect prior processing.

Procedures, Timeframes and Cost

  • How to submit a request: Please submit privacy-related requests in writing using:
    • The contact details provided in the "Who We Are" and "Complaints & Contacts" sections; or
    • Any dedicated privacy or contact forms indicated on https://chumbacasino.com/terms-and-conditions, clearly referring to Chumba Casino.
  • Verification: We may need to verify your identity before responding to your request, for your security and to prevent unauthorised access.
  • Response time: We aim to respond without undue delay and, in any event, within 30 days of receiving a complete request. If the request is particularly complex or numerous, we may extend this period by a further reasonable time and will inform you of the extension and reasons.
  • Fees: We will normally handle your request free of charge. We may charge a reasonable fee or refuse to act where requests are manifestly unfounded, excessive or repetitive, as permitted by applicable law.

Note on Mexican and EU Alignment

Although our principal reference points for Chumba Casino are Australian and Maltese laws, we design our privacy framework to be broadly compatible with EU GDPR and comparable regimes (including Mexican data protection standards) to the extent applicable. This includes emphasising transparency, purpose limitation, data minimisation, security, and robust user rights.

Cookies & Tracking Technologies

Observe: Cookies are a core part of how modern websites operate and are subject to specific consent and transparency requirements.

Expand: Different cookie types serve distinct purposes, from basic functionality to analytics and advertising.

Reflect: We summarise these types and how you can control them.

Types of Cookies We Use

  • Session cookies: Temporary cookies that exist only while your browser is open and are deleted when you close it. They support basic navigation, login sessions (where relevant) and security checks.
  • Persistent cookies: Cookies that remain on your device for a defined period or until deleted. They help remember your preferences (e.g. cookie consent choices, language settings) and allow us to understand returning visitor behaviour.
  • First-party cookies: Cookies placed directly by us or on our behalf to operate chumba-au.com.
  • Third-party cookies: Cookies set by third-party providers such as analytics services, advertising networks and social media plugins, where enabled and lawful.

Purposes of Cookies

  • Strictly necessary / functional: Enable core site functionality, security features and your ability to navigate the website and use its features.
  • Analytics / performance: Collect aggregated information about how visitors use the site (e.g. page views, time on site, error messages) to help us improve performance and user experience.
  • Advertising / targeting: In some regions, used to deliver and measure personalised advertising, understand your interests and limit the number of times you see a particular advertisement, where such cookies are employed and consented to.

Managing and Disabling Cookies

  • Browser settings: You can configure your browser to refuse or delete cookies or to alert you when cookies are being set. The method depends on the browser; please consult the "help" section of your browser for instructions.
  • Consent tools: Where required by law, we will present a cookie banner or preference centre on your first visit, allowing you to accept or reject non-essential cookies.
  • Impact of disabling cookies: If you disable certain cookies, some features of the website may not function correctly or may be less personalised.

Data Security

Observe: Protection of personal data is critical for players, regulators and our business.

Expand: We use layered technical and organisational measures in line with recognised standards, considering the nature of the data and the risks.

Reflect: While no system can be perfectly secure, we take reasonable steps to reduce the likelihood and impact of security incidents.

Technical Measures

  • Encryption: We use Transport Layer Security (TLS 1.2 or higher) to encrypt data transmitted between your browser and our servers. We also apply encryption at rest for sensitive data stored in our systems, where technically feasible and appropriate.
  • Access controls: We restrict access to personal data on a need-to-know basis using role-based access controls, strong authentication and, where appropriate, multi-factor authentication.
  • Network security: Our infrastructure employs firewalls, intrusion detection and prevention systems, and other safeguards to protect against unauthorised access and attacks.
  • Secure development: We follow secure software development practices, including code reviews, vulnerability scanning and patch management.

Organisational Measures

  • Policies and procedures: We maintain internal policies on data protection, information security and acceptable use, applicable to employees and contractors.
  • Training: Staff with access to personal data receive training on privacy, confidentiality and security obligations.
  • Vendor management: We assess the security posture of key service providers and require them to implement appropriate safeguards via contractual obligations.
  • Incident response: We maintain procedures for identifying, assessing and responding to suspected personal data breaches, including notification to affected individuals and regulators where legally required.

International Security Standards

We endeavour to align our practices with recognised security standards (such as ISO 27001 and SOC 2 principles) through risk-based controls, even where formal certification details are not publicly specified in the data provided here. Our measures are reviewed and updated periodically to respond to evolving threats.

Complaints & Contacts

Observe: Users need clear channels to raise privacy concerns and escalate if they are not satisfied.

Expand: Our complaint process should be transparent, time-bound and free of charge, with reference to relevant supervisory authorities.

Reflect: The steps below describe how to contact us and how complaints will be handled.

How to Contact Us

  • Postal mail (primary privacy correspondence):
    Data Protection Officer
    VGW Games Limited
    5-7 Havelock Street
    West Perth, WA 6005
    Australia
  • Email: Please use the contact details indicated on https://chumbacasino.com/terms-and-conditions and clearly state that your query relates to "Privacy / Data Protection - Chumba Casino".
  • Online forms: Where an online contact or feedback form is available via chumba-au.com or the main Chumba Casino site, you may submit your request there, indicating that it is a privacy-related enquiry.

Complaint Procedure

  1. Step 1 - Initial contact: Send us a written description of your concern, including any relevant details (e.g. account ID, dates, copies of correspondence).
  2. Step 2 - Acknowledgement: We will acknowledge receipt of your complaint within a reasonable time, typically within 5 business days.
  3. Step 3 - Investigation: We will investigate your complaint by reviewing relevant data, systems and interactions. We may contact you for additional information if needed.
  4. Step 4 - Response: We aim to provide a substantive written response within 30 days from receipt of a complete complaint. If we need more time due to complexity, we will inform you and provide an updated timeframe.
  5. Step 5 - Further steps: If you are not satisfied with our response, you may escalate the matter to the appropriate supervisory authority as outlined below.

Escalation to Supervisory Authorities

  • Australia: If you believe we have breached the Australian Privacy Principles and are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
    Website: https://www.oaic.gov.au
    Phone (AU): 1300 363 992
  • Malta / EU (where applicable): For matters connected with our MGA-licensed operations, you may raise concerns with the Office of the Information and Data Protection Commissioner (IDPC) in Malta or other relevant EU data protection authorities, as applicable to your location.
  • Other jurisdictions (including Mexico and others): Where local data protection authorities exist (for example, the Mexican data protection authority, the National Institute for Transparency, Access to Information and Personal Data - INAI), you may also have the right to lodge a complaint directly with them. Please consult the official website of the relevant authority for contact details and procedures.

Updates

Observe: Privacy laws and our operations may change over time; users must be informed about how updates will be communicated.

Expand: We use multiple communication channels and maintain version control to ensure transparency.

Reflect: The procedures below describe how we handle changes to this Privacy Policy.

Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect:
    • Changes in our services, technologies or business structure.
    • Changes in applicable laws or regulatory guidance.
    • Feedback from users, regulators or other stakeholders.
  • We will indicate the effective date and version of the Policy at the beginning of the document (e.g. "Last updated: January 2026").

Notification of Material Changes

  • For material changes that significantly affect how we process your personal data, we will:
    • Post a prominent notice on chumba-au.com (e.g. banner or pop-up); and/or
    • Send an email notification to registered users, where appropriate; and/or
    • Display alerts in account dashboards for users who access Chumba Casino services from non-excluded territories.
  • Where required by law or where the change is material, we will provide at least 30 days' advance notice before the updated Policy becomes effective, unless immediate changes are necessary to comply with legal or regulatory requirements.

User Options on Changes

  • If you do not agree with the updated Privacy Policy, you may choose to:
    • Stop using chumba-au.com; and
    • In jurisdictions where you maintain a Chumba Casino account, request account closure and, where applicable, the deletion or restriction of your personal data, subject to legal retention requirements.
  • Your continued use of chumba-au.com after the effective date of an update will constitute your acknowledgement of the updated Policy.

Last updated: January 2026